Frequently Asked Questions

Choose a colour and an available size on the product page, add it to your bag, then complete checkout. Review your contact details, address and total before selecting “Place order”. You do not need a customer account.

Not currently. Checkout sends an order request and does not charge a card. Azuri will contact you to confirm availability, payment arrangements and delivery. The automatic email acknowledges your request; it is not a payment receipt or final acceptance of the sale.

After a successful request, the website shows an order reference and sends an acknowledgement to the email address you entered. Keep that reference. If the email does not arrive, check your spam folder and contact azuriclothingtt@gmail.com before submitting the same order again.

We currently deliver within Trinidad and Tobago only. Trinidad delivery fees range from TT$40 to TT$80 according to the area, and Tobago is TT$80 islandwide. Your checkout total includes the delivery fee once your town or city is recognised.

No. Enter your complete street address and town or city; checkout calculates the rate automatically. Town suggestions help with spelling. If your actual delivery location is not recognised, contact us for help rather than selecting an unrelated town.

We will contact you to arrange delivery and confirm an estimate for your order. The website does not currently promise a fixed delivery time. See Shipping & Returns for the current delivery information.

Élan is a slim fit and is offered in S, M, L and XL, subject to stock. Open the Size & Fit Guide on the product page. Its measurements are taken from the garment in centimetres; ½ chest is the width across a garment laid flat, not your body’s chest circumference.

Élan uses 250 GSM fine 1×1 rib fabric made from 97% combed long-staple cotton and 3% elastane. The product page includes the full details and care instructions.

Contact us as soon as possible with your order reference. We will confirm what can be changed based on the order’s status. If it has already been dispatched, the return process may apply.

Eligible items may be returned within 30 days of delivery under our Shipping & Returns policy. For a voluntary return, keep the item unworn and unused, with its tags and original packaging. Contact us before sending it back. Size exchanges depend on availability.

Contact azuriclothingtt@gmail.com with your order reference and a description of the issue. Relevant photographs can help us assess it. The conditions for voluntary returns do not remove your consumer rights for faulty, incorrect or misdescribed goods.

If a refund is due, we will confirm the amount, the appropriate payment method and the expected processing time with you. Timing can depend on the payment method and financial institution. Your applicable consumer rights are unaffected.

Reviews are checked before publication. Honest positive and negative feedback is welcome. We may withhold spam, unlawful content, private information or misleading material. A published review is not automatically a verified-purchase review.

No. An order request is used for order-related communication, not a promotional subscription. Read our Privacy Policy for how customer information is handled.