Azuri · Client care
Shipping & Returns
Last updated
Delivery within Trinidad and Tobago, and how to arrange a return or exchange.
Shipping
Where we ship
Azuri currently ships within Trinidad & Tobago.
Processing
Checkout submits an order request and does not take payment. We will contact you to confirm availability, payment and delivery arrangements before your order is prepared.
Delivery
Delivery fees are calculated at checkout based on the town or city in your delivery address, from TT$40 to TT$80. Delivery to Tobago is TT$80 islandwide. We will contact you to arrange delivery.
Returns & Exchanges
Voluntary returns
Eligible items may be returned within 30 days of delivery.
Contact us with your order reference before sending an item back so we can provide return instructions and explain any applicable delivery arrangements.
For a voluntary return, items must be:
- Unworn and unused
- In original condition
- With all original tags attached
- In the original packaging
Exchanges
If you need a different size, contact Azuri with your order number and we will assist you with the exchange process.
Non-returnable items
Items that have been worn, washed, damaged, or altered may not qualify for a voluntary return.
Faulty, incorrect or misdescribed items
Contact us with your order reference and a description of the issue. The 30-day voluntary-return window and the conditions above do not remove any remedy or consumer right available under applicable law. An item being opened, or lacking its original packaging, does not automatically prevent a valid claim about faulty, incorrect or misdescribed goods.
Need help?
For shipping or return questions, contact Azuri at azuriclothingtt@gmail.com or (868) 434-8695.